TY - BOOK AU - Hoyle, David TI - Quality : : management essentials SN - 9788131217269 U1 - 658.4013 HOY PY - 2008/// CY - New Delhi PB - :Elsevier KW - Management KW - Quality control KW - Total quality management KW - ISO 9000 Series Standards KW - Qualité -- Contrôle KW - David Hoyle KW - and Quality : management essentials ER -