01015nam a22002657a 4500 SNU 20160704115146.0 160704b xxu||||| |||| 00| 0 eng d 9781422140277 :Researcho Books & Periodicals Pvt. Ltd. :4735/22 2nd Floor Prakash Deep Building ( Near Delhi Medical Association ) Ansari Road Darya Ganj New Delhi ;RBPPL-60763/2016-17 :24/06/2016 658.812 PIN Pine, B. Joseph Peppers, Don Rogers, Martha Do you want to keep your customers forever? / B Joseph Pine [a t al ] Boston, Mass. : Harvard Business Press, ©2009. v, 85p 18cm. 195 Harvard business review classics. Management Customer equity. Customer loyalty. Customer services. B Joseph Pine; Don Peppers; Martha Rogers and Do you want to keep your customers forever? ddc BOOK 46677 46677 0 0 ddc 0 0 SNUL SNUL 2016-07-04 Researcho Books & Periodicals Pvt. Ltd. 195.00 0 658.812 PIN 21654 2016-07-04 00:00:00 2016-07-04 BOOK