Do you want to keep your customers forever?
Pine, B. Joseph Peppers, Don Rogers, Martha
creator
text
Management
Customer equity.
Customer loyalty.
Customer services.
B Joseph Pine; Don Peppers; Martha Rogers
and Do you want to keep your customers forever?
xxu
Boston, Mass
: Harvard Business Press
©2009
monographic
eng
v, 85p 18cm.
/ B Joseph Pine [a t al ]
658.812 PIN
Harvard business review classics
9781422140277
:Researcho Books & Periodicals Pvt. Ltd. :4735/22 2nd Floor Prakash Deep Building ( Near Delhi Medical Association ) Ansari Road Darya Ganj New Delhi
160704
20160704115146.0