TY - BOOK AU - Roam, Dan TI - Unfolding the Napkin : : the hands-on method for solving complex problems with simple pictures SN - 9781591843191 U1 - 658.403 ROA PY - 2009/// CY - New York PB - : Portfolio, KW - Management KW - Problem solving -- Audio-visual aids KW - Management -- Audio-visual aids KW - Gestion KW - Dan Roam KW - and Unfolding the napkin : the hands-on method for solving complex problems with simple pictures ER -