TY - BOOK AU - Dave Chaffey. AU - Dave Chaffey. TI - E-business and e-commerce management : : strategy, implementation and practice SN - 9789332511170 U1 - 658.872 CHA PY - 2009/// CY - Harlow, England PB - : FT Prentice Hall KW - Management KW - Business enterprises KW - Electronic commerce KW - E-commerce N1 - Introducing to e-business and e-commerce -- E-commerce fundamentals -- E-business infrastructure -- E-environment -- E-business strategy -- Supply chain management -- E-procurement -- E-marketing -- Customer relationship management -- Change management -- Analysis and design -- Implementation and maintenance N2 - This volume covers business models, theoretical tools and international aspects of e-business and e-commerce ER -