@book{51199,
	author = {Rajat Mittal/Shubham Srivastava  and Amit Bakshi},
	title = {Cloud Telephony Technologies},
	publisher = {Electrical and Electronics Engineering},
	year = {May-19},
	address = {Shiv Nadar University },
	url = {http://dspace.snu.edu.in:8080/jspui/handle/123456789/522}
}