@book{51232,
	author = {Shreyangi Prasad and Jitendra Prajapati},
	title = {Cross-Platform Customer-Friendly Mobile App for Contact Technical Support of DELL},
	publisher = {Electronics and Communication Engineering},
	year = {May-19},
	address = {Shiv Nadar University },
	url = {http://dspace.snu.edu.in:8080/jspui/handle/123456789/545}
}