TY  - BOOK
AU  - Stevenson, William J.
AU  - Stevenson, William J
TI  - Operations Management
SN  - 9789352605477
U1  - 658.5 STE 
PY  - 2017///
CY  - New Delhi
PB  - :TMH Publishers 
KW  - Management
KW  - Production management
KW  - Work Design
KW  - Quality Management
KW  - ERP & MRP
N1  - 1. Introduction to operations management --
2. Competitiveness, strategy, and productivity --
3. Forecasting --
4. Product and service design --
5. Strategic capacity planning for products and services --
6. Process selection and facility layout --
7. Design of work systems --
8. Location planning and analysis --
9. Management of quality --
10. Quality control --
11. Inventory management --
12. Aggregate planning --
13. MRP and ERP --
14. JIT and lean operations --
15. Scheduling --
16. Supply chain management --
17. Project management --
18. Waiting lines
N2  - This text surveys the field of operations in the services and manufacturing sectors. It provides coverage of the strategies of designing a product or service, through the processes making and delivering the product and controlling operations

ER  -