00951nam a22002177a 4500 56915 56915 20210106110822.0 210106b ||||| |||| 00| 0 eng d 9788179068748 Donated by Satya Mishra, HCL Technology HCL Technology, Sector-2 371.7 VER Verma, Prafull. : Kumar, Kalyan. Service Integration : A Practical Guide to Multi Vendor Service Management New Delhi : Himanshu Publication , 2014. x,143p. :22 cm. 00 Evolution of IT Service Landscape-- Service Integration Approach-- Integration of service Support-- Integration of Service Delivery-- The Operations Integration Model-- Developing OLA-- Multivendor Service Government-- Implementing SIAM-- Service Integration Service Integration Multi Vendor Service Management Prafull Verma BOOK 0 0 ddc 0 1 SNUL SNUL 2021-01-06 Donated by Satya Mishra, HCL Technology 0.00 0 371.7 VER G1800 2021-01-06 00:00:00 2021-01-06 BOOK