TY  - BOOK
AU  - Verma, Prafull.
AU  - Prafull Verma
TI  - Service Integration: : A Practical Guide to Multi Vendor Service Management
SN  - 9788179068748
U1  - 371.7 VER 
PY  - 2014///
CY  - New Delhi
PB  - : Himanshu Publication
KW  - Service Integration
KW  - Multi Vendor Service Management
N1  - Evolution of IT Service Landscape--
Service Integration Approach--
Integration of service Support--
Integration of Service Delivery--
The Operations Integration Model--
Developing OLA--
Multivendor Service Government--
Implementing SIAM--


ER  -