00735nam a22002057a 450000500170000000800410001702000180005802800700007608200140014610000360016024500950019626000470029130000200033836500070035850500720036565000340043765000270047165000080049870000230050620210106112350.0210106b           ||||| |||| 00| 0 eng d  a9788179068762  aDonated by Satya Mishra, HCL TechnologybHCL Technology, Sector-2  a658.4 VER  aVerma, Prafull.aKumar, Kalyan.  aAdapting To Digital Transformationb: Design Sensible SLAs For Modern ITc/ Prafull Verma.  aNew Delhib: Himanshu Publicationc, 2018.  av,178p.c:23cm.  b00  aSLA Introduction--
How To Develop Sensible SLA--
SLA gap analysis--  aDesign sensible for modern IT  aDigital Transformation  aSLA  aMohan Kewalramani.