00850nam a22001937a 450000500170000000800410001702000180005802800700007608200160014610000560016224500930021826000480031130000200035936500070037950501950038665000240058165500290060565500220063420210106113437.0210106b           ||||| |||| 00| 0 eng d  a9788179068779  aDonated by Satya Mishra, HCL TechnologybHCL Technology, Sector-2  a004.068 VER  aGattu, Jagdeshwar.aVerma, Prafull.aKumar, Kalyan.  aContemporary IT Service Delivery in Enterpriseb: Handbook for Service Delivery Manager.  aNew Delhib: Himanshu Publication.c, 2019.  av,174p.c:22cm.  b00  aOutsourcing of IT services--
The Service Delivery Manager--
Service Operation--
Key Hygienes of Operational- Health--
Service Delivery in Multisource Environment--
Service Level Management--  aIT Service Delivery  aService Delivery Manager  aJagdeshwar Gattu.