TY - BOOK AU - Gattu, Jagdeshwar. TI - Contemporary IT Service Delivery in Enterprise: : Handbook for Service Delivery Manager SN - 9788179068779 U1 - 004.068 VER PY - 2019/// CY - New Delhi PB - : Himanshu Publication. KW - IT Service Delivery KW - Service Delivery Manager KW - Jagdeshwar Gattu N1 - Outsourcing of IT services-- The Service Delivery Manager-- Service Operation-- Key Hygienes of Operational- Health-- Service Delivery in Multisource Environment-- Service Level Management-- ER -