TY  - BOOK
AU  - Reed Massengill
TI  - Becoming American Express : 150 years of reinvention and customer service
SN  - 916103587
U1  - 338.76133 MAS 23
PY  - 1999///
PB  - New York, N.Y. : American Express Co.
KW  - Economics-- Production
ER  -