TY - BOOK AU - Tuhovsky, Ian AU - Tuhovsky, Ian TI - The Science of Effective Communication : : Improve your social skills and small talk develop charisma and learn how to talk to anyone T2 - Positive psychology series SN - 9781981760435 U1 - 658.45 TUH PY - 2017/// CY - Middletown PB - :CreateSpace Independent Publishing Platform KW - Management KW - Interpersonal communication KW - Success in business KW - Positive psychology N1 - Introduction: Why outstanding conversation skills will change your life -- Laying the groundwork -- Listening -- the most fundamental of all conversation skills -- Tuning up -- how to make your voice more attractive -- Why you should take a digital detox -- the power of face-to-face interaction -- How to let go -- why you don't need to share all your ideas -- Conversations that revive relationships -- Do you fee "different?" how to overcome outsider syndrome -- Avoiding excessive negativity in your social interactions -- The ethical conversationalist -- getting your views across & needs met without harming others -- Conversation skills -- How to use the FORD method to keep any conversations alive -- The art of the compliment -- How to ask excellent questions -- How to handle heated discussions -- How to persuade someone of your opinion -- How to make a complaint with grace -- How to have a great conversation on the phone -- Tips for conversations with non-native speakers -- How to put your views across to someone in authority -- Conversations between hearing & hearing impaired individuals -- How to excel in interviews & get that job -- Conclusion N2 - Discover the powerful way to transform your relationships with friends, loved ones, and even co-workers, with proven strategies that you can put to work immediately on improving the way you communicate with anyone in any environment ER -