TY - BOOK AU - Gross, Debbie, AU - Gross, Debbie, TI - The Office Rockstar Playbook : : how I leveled up as an executive assistant and helped my CEO build a multibillion-dollar company SN - 9781733384704 U1 - 651 GRO PY - 2019/// CY - Campbell, CA PB - :Debbie Gross KW - Management KW - Leadership KW - Administrative assistants KW - Office practice KW - Success in business N1 - The early years -- I'm an executive assistant, now what? -- Hello, John -- It's all about communication -- Communication = the written word -- Communication = attention, please! -- Communication = doing it in style -- Strategic thinking -- Time is on your side. Yes, it is! -- Developing excellence by developing myself -- It's all about connections -- Lead or be led: a choice -- Emotional or emotional intelligence -- Resilience -- What's next -- Debbie Gross: The grand opening! N2 - Through a mix of personal stories, lessons learned, and best practices, the author offers insights on becoming an emotionally intelligent, highly effective personal assistant ER -