TY - BOOK AU - Garrett, Jesse James AU - Jesse James Garrett. TI - The elements of user experience: : user-centered design for the Web and beyond SN - 9780321683687 U1 - 005.72 GAR PY - 2011/// CY - , Berkeley, CA PB - : New Riders KW - Design KW - Web sites Design KW - Human-computer interaction KW - Sites Web Conception N1 - User experience and why it matters Meet the elements The strategy plane: product objectives and user needs The scope plane: functional specifications and content requirements The structure plane: interaction design and information architecture The skeleton plane: interface design, navigation design, and information design The surface plane: sensory design The elements applied N2 - Provides an overview of the complexities of interactive Web design for non-designers, explaining the processes, methods, and vocabulary of user experience design ER -