TY  - BOOK
AU  - Crosby, Philip B.
AU  - Philip B. Crosby
TI  - Philip Crosby's reflections on quality : : 295 inspirations from the world's foremost quality guru
SN  - 9780070145252
U1  - 658.562 CRO 
PY  - 1996///
CY  - , New York
PB  - : McGraw-Hill
KW  - Quotations
KW  - Teams in the workplace
KW  - Total quality management
N2  - This is a collection of 365 (one-a-day) inspirational and thought-provoking one-liners. It includes thoughts not just on quality themes, but also on management and life in general
ER  -