01693nam a22002417a 4500 20240227140043.0 240214b |||||||| |||| 00| 0 eng d 9781071852392 : Zafaa Books Distributors : 313/56F, 49A, Anand Nagar, Inderlok, Delhi 658.477 ULM Ulmer, Robert R. Effective Crisis Communication: Moving From Crisis to Opportunity / Robert R. Ulmer. : 5 ed. , London : Sage Publication , 2023. xv,248p. : 24cm. 6971 In this fully updated Fifth Edition, three of today’s most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, "What now?" and explains how organizations can and should emerge from crisis. Authors Robert R. Ulmer, Timothy L. Sellnow, and Matthew W. Seeger provide guidelines for taking the many challenges that crises present and turning those challenges into opportunities for overcoming a crisis. Risk communication communicating effectively communication ethics Robert R Ulmer. BOOK 61438 61438 0 0 ddc 0 0 SNUL SNUL 2024-02-14 Zafaa Books 6971.00 1 3 658.477 ULM 30047 2026-02-02 16:19:55 2024-02-19 2024-02-14 BOOK 0 0 ddc 0 0 SNUL SNUL 2024-03-13 Zafaa Books & Distributors 6971.00 0 658.477 ULM 30112 2024-03-13 00:00:00 2024-03-13 BOOK