TY  - BOOK
AU  - Miller, Robert B
AU  - Heiman,Stephen E
TI  - New conceptual selling: :The Concultive communication process for solution-led selling 
SN  - 9780749462918
U1  - 658.85 MIL 
PY  - 2011///
CY  - London : Kogan Page 
KW  - Management and Auxilary services
KW  - General Management
ER  -