00786nam a22001817a 4500 SNU 20130319125536.0 130319b xxu||||| |||| 00| 0 eng d 9781422139066 658.3152 NAY Nayar, Vineet ; Employees first, customers second : turning conventional management upside down Vineet Nayar Boston, Mass. Harvard Business Press ©2010. viii;198 p. 22 cm. Not Available Management , Organizational change , Management--Employee participation , Customer relations , Corporate culture , HCL Technologies--Management--Case studies , and Employees first, customers second : turning conventional management upside down , Archive ddc RBM 7178 7178 0 0 ddc 0 0 SNUL SNUL 2013-03-19 0 658.3152 NAY AR2160 2013-03-19 00:00:00 2013-03-19 RBM