https://library.snu.edu.in/cgi-bin/koha/opac-search.pl?q=ccl=index-term-genre%3A%22Customer%20service%20%22&sort_by=&format=rss 6 0 50 ISBN:9780006530695 https://library.snu.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=15374 ]]> By Kenneth H Blanchard, | ; Sheldon Bowles.
London : HarperCollinsBusiness 1998 .
137 p. ; 24 cm. .
9780006530695

]]> Place hold on Raving fans

]]> https://library.snu.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=15374 ISBN:9780471355946 https://library.snu.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=21857 ]]> By Spector, Robert, 1947-.
New York Wiley 2001 .
xiii, 226 p. : ill..
9780471355946

]]> Place hold on Lessons from the Nordstrom way

]]> https://library.snu.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=21857 ISBN:9780471354864 https://library.snu.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=23163 ]]> By Spector, Robert, 1947- | McCarthy, Patrick D..
New York Wiley 2000 .
xii, 244 p. 22 cm..
9780471354864

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]]> https://library.snu.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=23163 ISBN:9780446393164 https://library.snu.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=24085 ]]> By Albrecht, Karl, 1941-.
New York, NY Warner Books 1992 .
ix, 241 p. 21 cm..
9780446393164

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]]> https://library.snu.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=24085 ISBN:8173140316 https://library.snu.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=39454 ]]> By / Newby,Tony.
.-Madras :RESEARCH PRESS PRIVATE LIMITED 2004 .
125p.;7cm. 8173140316

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]]> https://library.snu.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=39454 ISBN: https://library.snu.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=39957 By Quetzal Supervisor guide .
.-USA :Quetzal 1997 .
163p.;15cm.

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