https://library.snu.edu.in/cgi-bin/koha/opac-search.pl?q=ccl=su%3A%22Customer%20management%22&sort_by=&format=rss 4 0 50 ISBN:9780071441889 https://library.snu.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=12791 ]]> By Stinnett, Bill.
New York : McGraw Hill, 2005 .
xxiv, 261 p ; 23 cm.
9780071441889

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]]> https://library.snu.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=12791 ISBN:9781591391340 https://library.snu.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=12792 ]]> By Kaplan, Robert S..
Boston : Harvard Business School Press, 2004 .
xviii, 454 p. ; 24 cm..
9781591391340

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]]> https://library.snu.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=12792 ISBN:9780749442415 https://library.snu.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=14567 ]]> By Newell, Frederick.
Princeton : Cogan Page, 2004 .
xvii, 263 p. ; 24cm.
9780749442415

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]]> https://library.snu.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=14567 ISBN:9788132113409 https://library.snu.edu.in/cgi-bin/koha/opac-detail.pl?biblionumber=70235 ]]> By Kumar, V..
New Delhi : Sage Publication 2013 .
xxii, 311p. : 24cm..
9788132113409

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