| 000 | 00666nam a22002297a 4500 | ||
|---|---|---|---|
| 003 | SNU | ||
| 005 | 20140622101911.0 | ||
| 008 | 140622b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780452263987 | ||
| 028 | _aHCL | ||
| 082 | _a658.562 CRO | ||
| 100 | _aPhilip B Crosby | ||
| 245 |
_aQuality without tears _b: the art of hassle-free management _c/ Philip B Crosby |
||
| 260 |
_aNew York _b: McGraw-Hill _c, ©1984 |
||
| 300 |
_axiii, 205 p. _b; ill. _c; 21 cm |
||
| 655 | _aQuality without tears | ||
| 655 | _a: the art of hassle-free management | ||
| 655 | _aQuality assurance. | ||
| 655 | _aPhilip B Crosby | ||
| 655 | _aManagement | ||
| 942 |
_2ddc _cHCL |
||
| 999 |
_c11694 _d11694 |
||