000 00792nam a22002417a 4500
003 SNU
005 20140623192146.0
008 140623b xxu||||| |||| 00| 0 eng d
020 _a9780471392408
028 _aHCL
082 _a004.678 TER
100 _aTerplan, Kornel
245 _aOSS essentials
_b: support system solutions for service providers
_c/ Kornel Terplan
260 _aNew York
_b: John Wiley,
_c©2001.
300 _axiii, 610 p.
_b: ill.
_c; 24 cm.
655 _a Computer networks -- Management.
655 _aComputer technical support -- Data processing.
655 _aInternet service providers.
655 _acomputer science
655 _aOSS essentials : support system solutions for service providers
655 _aKornel Terplan
942 _2ddc
_cHCL
999 _c12076
_d12076