| 000 | 00712nam a22002297a 4500 | ||
|---|---|---|---|
| 003 | SNU | ||
| 005 | 20140626124500.0 | ||
| 008 | 140626b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780201479676 | ||
| 028 | _aHCL | ||
| 082 | _a658.812 WHI | ||
| 100 | _aWhiteley, Richard C. | ||
| 245 |
_aCustomer centered growth _b: five proven strategies for building competitive advantage _c/ Richard Whiteley and Diane Hessan. |
||
| 260 |
_aReading, Mass. _b: Addison-Wesley Pub., _c©1996. |
||
| 300 |
_ax, 320 p. _b: ill. _c; 24 cm. |
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| 655 | _aConsumer satisfaction. | ||
| 655 | _aCOMPETITION | ||
| 655 | _aSTRATEGIC PLANNING | ||
| 655 | _aWhiteley, Richard C. | ||
| 655 | _aMANAGEMENT | ||
| 942 |
_2ddc _cHCL |
||
| 999 |
_c12789 _d12789 |
||