000 00706nam a22002297a 4500
003 SNU
005 20140630195401.0
008 140630b xxu||||| |||| 00| 0 eng d
020 _a9780873896436
028 _aHCL
082 _a658.401 COB
100 _aCobb, Charles G.
245 _aEnterprise process mapping
_b: integrating systems for compliance and business excellence
_c/ Cobb, Charles G.
260 _aMilwaukee, Wis.
_b: ASQ Quality Press,
_c©2005.
300 _axv, 128 p.
_b: ill.
_c; 26 cm.
655 _aTotal quality management.
655 _aFlow charts.
655 _aPresentation graphics software.
655 _aCharles G. Cobb.
655 _aMANAGEMENT
942 _2ddc
_cHCL
999 _c13707
_d13707