000 00596nam a22002057a 4500
003 SNU
005 20140630204503.0
008 140630b xxu||||| |||| 00| 0 eng d
020 _a9788176495189
028 _aHCL
082 _a658.562 PAT
100 _aJames G Patterson
245 _aBenchmarking basics
_b : looking for a better way
_c/ James G Patterson
260 _aMenlo Park, Calif.
_b: Crisp Publications
_c, ©1996.
300 _aix, 79 p.
_b: ill.
_c; 26 cm.
655 _aBenchmarking (Management)
655 _aJames G Patterson
655 _aBenchmarking
942 _2ddc
_cHCL
999 _c13720
_d13720