| 000 | 00684nam a22002297a 4500 | ||
|---|---|---|---|
| 003 | SNU | ||
| 005 | 20140704175533.0 | ||
| 008 | 140704b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780130889843 | ||
| 028 | _aHCL | ||
| 082 | _a658.812 SWI | ||
| 100 | _aRonald S Swift | ||
| 245 |
_aAccelerating customer relationships _b: using CRM and relationship technologies _c/ Ronald S Swift |
||
| 260 |
_aUpper Saddle River, NJ _b: Prentice Hall PTR _c, ©2000 |
||
| 300 |
_axxi, 480 p. _b: ill. _c; 25 cm. |
||
| 655 | _aCustomer relations. | ||
| 655 | _a Relatiemarketing. | ||
| 655 | _aDataprocessing. | ||
| 655 | _aRonald S. Swift. | ||
| 655 | _aManagement | ||
| 942 |
_2ddc _cHCL |
||
| 999 |
_c14479 _d14479 |
||