| 000 | 00685nam a22002297a 4500 | ||
|---|---|---|---|
| 003 | SNU | ||
| 005 | 20140710165145.0 | ||
| 008 | 140710b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780130191953 | ||
| 028 | _aHCL | ||
| 082 | _a004.0688 TAR | ||
| 100 | _aTardugno, Anthony F | ||
| 245 |
_aIT services _b: costs, metrics, benchmarking, and marketing _c/ Tardugno, Anthony F |
||
| 260 |
_aUpper Saddle River, N.J. _b: Prentice Hall PTR, _c©2000. |
||
| 300 |
_axvii, 201 p. _b: ill. _c; 25 cm. |
||
| 655 | _aComputer service industry. | ||
| 655 | _aComputer industry | ||
| 655 | _aBenchmarking. | ||
| 655 | _aTardugno, Anthony F | ||
| 655 | _aMANAGEMENT | ||
| 942 |
_2ddc _cHCL |
||
| 999 |
_c14875 _d14875 |
||