000 00678nam a22002297a 4500
003 SNU
005 20140717112037.0
008 140717b xxu||||| |||| 00| 0 eng d
020 _a9781865089911
028 _aHCL
082 _a658.4053 DIC
100 _aLaurie Dicker
245 _aMaking conflict resolution happen
_b: a simple and effective guide to dealing with conflict at work
_c/Laurie Dicker
260 _aCrows Nest, N.S.W
_b: Allen & Unwin
_c, ©2002
300 _aix, 118 p.
_b: ill.
_c; 24 cm
655 _aConflict management
655 _aPersonnel management
655 _aLaurie Dicker
655 _aManagement
655 _aConflict
942 _2ddc
_cHCL
999 _c15483
_d15483