000 00796nam a22002537a 4500
003 SNU
005 20180904130904.0
008 140725b xxu||||| |||| 00| 0 eng d
020 _a9780375407715
028 _aHCL
082 _a658.812 PET
100 _aPeters, Thomas J.
245 _aThe professional service firm 50
_b: transform your "department" into a professional service firm whose trademarks are passion and innovation!
_c/ Tom Peters
260 _aNew York
_bBorzoi Books
_c1999
300 _axii, 228 cm.
_c20 cm.
440 _aReinventing work series
655 _aTom Peters
655 _aThe professional service firm 50
655 _aService industries
655 _acustomer services
655 _aReinventing work series
655 _amanagement
942 _2ddc
_cHCL
999 _c18248
_d18248