000 00806nam a22002537a 4500
003 SNU
005 20140728234816.0
008 140728b xxu||||| |||| 00| 0 eng d
020 _a9783540434993
028 _aHCL
082 _a658.5 BEC
100 _aBecker, Jörg
_aRosemann, Michael
_aKugeler, Martin
245 _aProcess management
_b: a guide for the design of business processes
_c/ Jörg Becker
260 _aNew York
_bSpringer
_c2003
300 _axv, 337 p.
_b: ill.
_c24 cm.
655 _aJörg Becker
655 _aMartin Kugler
655 _aMichael Rosemann
655 _aProcess management : a guide for the design of business processes
655 _aIndustrial management.
655 _aInformation resources management.
655 _aIndustrial engineering.
942 _2ddc
_cHCL
999 _c21505
_d21505