000 00688nam a22002297a 4500
003 SNU
005 20140730224023.0
008 140730b xxu||||| |||| 00| 0 eng d
020 _a9781872807805
028 _aHCL
082 _a658.562 GIL
100 _aGilbert, John
245 _aHow to eat an elephant
_b: a slice by slice guide to total quality management
_c/ John Gilbert
260 _aMerseyside [England]
_b: Tudor Business Pub.
_c, ©1992.
300 _axi, 212 p.
_b: ill.
_c; 22 cm.
655 _aTotal quality management.
655 _aManagement commitment
655 _aStrategy and quality
655 _aJohn Gilbert
655 _aManagement
942 _2ddc
_cHCL
999 _c21671
_d21671