000 00639nam a22002297a 4500
003 SNU
005 20140801184807.0
008 140801b xxu||||| |||| 00| 0 eng d
020 _a9780471939672
028 _aHCL
082 _a658.562 FLO
100 _aFlood, Robert L.
245 _aBeyond TQM
_c/ Robert Flood
260 _aChichester ; New York
_bJ. Wiley & Sons
_c1993
300 _axxiii, 303 p.
_b: ill.
_c24 cm.
655 _aBeyond total quality management
655 _aBeyond TQM
655 _aRobert Louis Flood
655 _aTotal quality management -- Case studies.
655 _aQuality control
942 _2ddc
_cHCL
999 _c21858
_d21858