000 00602nam a22002177a 4500
003 SNU
005 20140801193509.0
008 140801b xxu||||| |||| 00| 0 eng d
020 _a9780070576780
028 _aHCL
082 _a658.562 SAY
100 _aSaylor, James H., 1947-
245 _aTQM simplified
_b: a practical guide
_c/ James Saylor
250 _a2nd ed.
260 _aNew York
_bMcGraw-Hill
_c1996
300 _axxvi, 369 p.
_b: ill.
_c24 cm.
655 _aJames H. Saylor
655 _aTotal quality management.
655 _aTQM simplified : a practical guide
942 _2ddc
_cHCL
999 _c21866
_d21866