| 000 | 00707nam a22002177a 4500 | ||
|---|---|---|---|
| 003 | SNU | ||
| 005 | 20140801215730.0 | ||
| 008 | 140801b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780749442415 | ||
| 028 | _aHCL | ||
| 082 | _a658.812 NEW | ||
| 100 | _aNewell, Frederick, 1926- | ||
| 245 |
_aWhy CRM doesn't work _b: How to win by letting customers manage the relationship _c/ Frederick Newell |
||
| 260 |
_aNew Delhi _bKogan Page India _c2004 |
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| 300 |
_a263 p. _c22 cm. |
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| 655 | _aWhy CRM doesn't work : How to win by letting customers manage the relationship | ||
| 655 | _aFrederick Newell | ||
| 655 | _aCUSTOMER RELATIONSHIP Management | ||
| 655 | _aSuccess in business | ||
| 942 |
_2ddc _cHCL |
||
| 999 |
_c21888 _d21888 |
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