| 000 | 00478nam a22001817a 4500 | ||
|---|---|---|---|
| 003 | SNU | ||
| 005 | 20140809161126.0 | ||
| 008 | 140809b xxu||||| |||| 00| 0 eng d | ||
| 028 | _aHCL | ||
| 082 | _a658.812 LAN | ||
| 100 | _a Langford-Wood, Naomi | ||
| 245 |
_aCRM in a week _b/Naomi Langford-Wood |
||
| 260 |
_aLondon _b: Hodder & Stoughton, _c2002. |
||
| 300 |
_a86 P. _c20 CM. |
||
| 655 | _aCustomer relations. | ||
| 655 | _aRelationship marketing. | ||
| 942 |
_2ddc _cHCL |
||
| 999 |
_c23378 _d23378 |
||