000 00734nam a22002417a 4500
003 SNU
005 20140809210554.0
008 140809b xxu||||| |||| 00| 0 eng d
020 _a9780070145121
028 _aHCL
082 _a658.56 CRO
100 _aCrosby, Philip B.
245 _aQuality is free
_b: the art of making quality certain
_c/ Philip B. Crosby
260 _aNew York
_bMcGraw-Hill
_c1979
300 _aix, 309 p.
_c21 cm.
655 _aQuality is free : the art of making quality certain
655 _aPhilip B Crosby
655 _aQuality assurance.
655 _aHPA Corporation Quality Improvement Program
655 _aQuality control -- Management
655 _aGiven to Shiv Nadar
942 _2ddc
_cHCL
999 _c23406
_d23406