000 00590nam a22001937a 4500
003 SNU
005 20140812212637.0
008 140812b xxu||||| |||| 00| 0 eng d
020 _a9780743223201
028 _aHCL
082 _a658 MAI
100 _aMaister, David H.
245 _aPractice what you preach
_b: what managers must do to create a high achievement culture
_c/David H Maister
260 _aNew York ; London
_b: Free, 2003,
_c ©2001.
300 _a250 p. ;
_c22 cm.
655 _aService industries -- Management.
655 _aEmployee motivation.
942 _2ddc
_cHCL
999 _c23666
_d23666