| 000 | 00760nam a22002297a 4500 | ||
|---|---|---|---|
| 003 | SNU | ||
| 005 | 20140813141525.0 | ||
| 008 | 140813b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780452271029 | ||
| 028 | _aHCL | ||
| 082 | _a658.562 CRE | ||
| 100 | _aCreech, Bill | ||
| 245 |
_aThe five pillars of TQM _b: how to make total quality management work for you _c/ Bill Creech |
||
| 260 |
_aNew York _b: Truman Talley Books/Dutton _c1994 |
||
| 300 |
_a549 p. _b: ill. _c; 24 cm. |
||
| 655 | _aThe five pillars of TQM : how to make total quality management work for you | ||
| 655 | _aThe five pillars of TQM | ||
| 655 | _aTotal quality management | ||
| 655 | _aThe Need, the Issues, the Shape It Must Take | ||
| 655 | _aBill Creech | ||
| 942 |
_2ddc _cHCL |
||
| 999 |
_c23724 _d23724 |
||