| 000 | 00648nam a22002297a 4500 | ||
|---|---|---|---|
| 003 | SNU | ||
| 005 | 20140814210736.0 | ||
| 008 | 140814b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781580532211 | ||
| 028 | _aHCL | ||
| 082 | _a621.390688 VIA | ||
| 100 | _aViardot, Éric | ||
| 245 |
_aIntroduction to information-based high-tech services _c/Eric Viardot |
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| 260 |
_aBoston _b: Artech House _c, ©1999. |
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| 300 |
_a(182 p.) _b : ill. |
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| 655 | _a High technology industries -- | ||
| 655 | _aComputer technical support. | ||
| 655 | _aCustomer services. | ||
| 655 | _aEric Viardot | ||
| 655 | _aComputer Science | ||
| 942 |
_2ddc _cHCL |
||
| 999 |
_c23955 _d23955 |
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