000 00750nam a22002177a 4500
003 SNU
005 20140905233841.0
008 140905b xxu||||| |||| 00| 0 eng d
020 _a0070601321
028 _aHCL
082 _a658.4013 CRA
100 _aCrager, John...[et al]
245 _aBalanced scorecard
_b : a guide for your journey to best-practice processes
_c/ John Crager...[et al]
260 _aHouston, Tex.
_b: American Productivity & Quality Center,
_c©2005.
300 _ax, 96 p.
_b : ill.
_c ; 22 cm.
655 _a Industrial productivity -- Measurement.
655 _aStrategic planning.
655 _aBalanced scorecard : a guide for your journey to best-practice processes
655 _aJohn Crager
942 _2ddc
_cHCL
999 _c33561
_d33561