| 000 | 00492nam a22001697a 4500 | ||
|---|---|---|---|
| 003 | SNU | ||
| 005 | 20141019122434.0 | ||
| 008 | 141019b xxu||||| |||| 00| 0 eng d | ||
| 028 | _aHCL | ||
| 082 | _a658.38 GOV | ||
| 100 | _aIndian Banks Association | ||
| 245 |
_aCustomer Service in Banks _bFinal Report _cIndian Banks Association |
||
| 260 | _bIndian Banks Association | ||
| 300 |
_a;vii, 277 p. _b:ill. _c;24cm. |
||
| 655 | _aWorking Group on Customer Services in Bnks | ||
| 942 |
_2ddc _cHCL |
||
| 999 |
_c39006 _d39006 |
||