| 000 | 00616nam a22002057a 4500 | ||
|---|---|---|---|
| 003 | SNU | ||
| 005 | 20141201222145.0 | ||
| 008 | 141119b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781722351618 | ||
| 028 | _aHCL | ||
| 082 | _a258.2 BLA | ||
| 100 |
_aBlanchard, Ken _a; McBride, Margret |
||
| 245 |
_aThe One Minute Apology _b: A Powerful Way to Make Things Better _c/ Ken Blanchard and Margret McBride |
||
| 260 |
_aNew Delhi _b; HarperCollins _c, 2003. |
||
| 300 | _axi; 114 p. | ||
| 655 | _aOne Minute Apology | ||
| 655 | _aPowerful Way to Make Things Better | ||
| 655 | _aKen Blanchard | ||
| 942 |
_2ddc _cHCL |
||
| 999 |
_c39336 _d39336 |
||