000 00584nam a22001937a 4500
003 SNU
005 20141210113917.0
008 141210b xxu||||| |||| 00| 0 eng d
020 _a0070605076
082 _a658.4038 ODE
100 _aO Dell, Carla
245 _aKnowledge Management
_b:A guide for your journey to best- practice processes
_c/Carla O' Dell
260 _a.- New Delhi
_b:Tata McGraw-Hill Education
_c,@2005
300 _a67p.;13cm.
_bSoftcover
655 _aManagement
655 _aKnowledge
655 _ajourney to best- practice processes
942 _2ddc
_cHCL
999 _c39806
_d39806