| 000 | 00615nam a22002297a 4500 | ||
|---|---|---|---|
| 003 | SNU | ||
| 005 | 20150203164833.0 | ||
| 008 | 150203b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780113310470 | ||
| 028 | _a; HCL | ||
| 082 | _a004.068 LLO | ||
| 100 | _a; Lou Hunnebeck. | ||
| 245 |
_aITIL service design. _c/ Hunnebeck Lou. |
||
| 260 |
_aLondon _b : TSO _c, 2011. |
||
| 300 |
_axi, 442 p. _b: ill. _c; 28 cm. |
||
| 655 | _a; Information technology. | ||
| 655 | _a; Management. | ||
| 655 | _a; Business enterprises | ||
| 655 | _a; Information technology. | ||
| 655 | _a Design. | ||
| 942 |
_2ddc _cHCL |
||
| 999 |
_c41753 _d41753 |
||