| 000 | 01026nam a22002897a 4500 | ||
|---|---|---|---|
| 003 | SNU | ||
| 005 | 20160128110035.0 | ||
| 008 | 160125b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9780387332116 | ||
| 028 |
_a:Brijwasi Book Distributors _b:H-87, Lalita Park, Laxmi Nagar, Delhi-110092, email: [email protected] _cBW/003435 _d20/01/2016 |
||
| 082 | _a658.314 SHE | ||
| 100 |
_aSherman , H. David _aand Zhu, Joe |
||
| 245 |
_aService Productivity Management: Improving Service Performance using Data Envelopment Analysis (DEA) _c/H. David Sherman and Joe Zhu |
||
| 250 | _a.- illustrated | ||
| 260 |
_a.- USA _b:Springer US _c,2006 |
||
| 300 |
_axxii,328 p. _c24cm. |
||
| 365 | _b7945.35 | ||
| 655 | _aService industries--Labor productivity | ||
| 655 | _aData envelopment analysis | ||
| 655 | _aService industries--Management | ||
| 655 | _aIndustrial productivity | ||
| 655 | _aOperations research | ||
| 655 | _aEconometrics | ||
| 655 | _aEconomics | ||
| 655 | _aEngineering economy | ||
| 942 |
_2ddc _cBOOK |
||
| 999 |
_c45093 _d45093 |
||