| 000 | 01015nam a22002657a 4500 | ||
|---|---|---|---|
| 003 | SNU | ||
| 005 | 20160704115146.0 | ||
| 008 | 160704b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781422140277 | ||
| 028 |
_a:Researcho Books & Periodicals Pvt. Ltd. _b:4735/22 2nd Floor Prakash Deep Building ( Near Delhi Medical Association ) Ansari Road Darya Ganj New Delhi _c;RBPPL-60763/2016-17 _d:24/06/2016 |
||
| 082 | _a658.812 PIN | ||
| 100 |
_aPine, B. Joseph _aPeppers, Don _aRogers, Martha |
||
| 245 |
_aDo you want to keep your customers forever? _c/ B Joseph Pine [a t al ] |
||
| 260 |
_aBoston, Mass. _b : Harvard Business Press, _c©2009. |
||
| 300 |
_av, 85p _c18cm. |
||
| 365 | _b195 | ||
| 440 | _aHarvard business review classics. | ||
| 655 | _aManagement | ||
| 655 | _a Customer equity. | ||
| 655 | _aCustomer loyalty. | ||
| 655 | _aCustomer services. | ||
| 655 | _aB Joseph Pine; Don Peppers; Martha Rogers | ||
| 655 | _aand Do you want to keep your customers forever? | ||
| 942 |
_2ddc _cBOOK |
||
| 999 |
_c46677 _d46677 |
||