000			00404nam a2200145Ia 4500
008			191016s9999 xx 000 0 und d
020			_a9781422139066
028			_aDonated by President Office
082			_223 _a658.3152 NAY
100			_aNayar,Vineet
245		0	_aEmployees First, Customers Second
260			_bBoston, Mass. : Harvard Business Press, ©2010. _c2010
365			_b0
942			_cBOOK
999			_c55696 _d55696